FAQs
Q. What size JPG should I shoot on my digital camera?
A. The higher the resolution of the picture, the greater
the file size. JPEG compression can reduce the size of the
file, but it also affects the quality of the image. Digital
cameras and photo editing programs like Photoshop will allow
the user to control the amount of JPEG compression. Increasing
the amount of compression reduces the file size but also
reduces image quality.
Q. What color profile should I shoot to achieve the best
quality from my camera.
A. CT PRINTS uses SRGB color space. This is the color “language”
that all photo lab printers share. By setting your camera
this way it ensures that the printer will understand the
color information in your file. Other settings will force
a translation of the information but occasionally data is
lost and the color cannot be represented as well.
Q. I have set my camera space to SRGB but when I adjust
my images on my computer screen I see something different
in my final prints?
A. Calibrate your monitor to be SRGB or use monitor profiles
for soft proofing your images. We can provide you with a
list of monitor calibrators under $100.
Q. I am not a professional photographer and don't have any
knowledge of color space or toning images. Will CT PRINTS
color correct my images?
A. Yes, at CT Prints we inspect each image for contrast,
color and density and give you what professionals demand.
Q. My digital camera exposure does not work the best in
all light situations, what can I do to get better pictures?
A. Digital cameras of all types and sizes are very picky
about exposure. Point and shoot cameras perform well in
most situations in automatic mode, but have settings to
help maximize their performance in low light. Digital SLR
cameras have larger sensors allowing them to do a better
job with exposure; they also have manual metering modes
which can properly exposure the scene giving you a perfect
image.
Q. My camera has a RAW format. What is this and does this
make a better image?
A. The RAW format on a digital camera is the best quality
from a digital camera. A RAW image is an un-compressed image
unlike a JPG that is compressed.Most professional photographers
use RAW because they want total control over a image. They
can make an exposure better, darken or lighten shadows,
midtones, and highlights in a image.
Most PRO's use RAW because they want totaly control over
a image. They can make exposure better darken or lighten
shadows, midtones, and highlights in a image.
Q. What are the PRO's & CON's on using the RAW format?
Pro's:
1. If you need to manipulate the image, it’s ultimately
best to do so in RAW format as there is more of the original
data present in the RAW file.
2. If the photographer accidently messes up on exposure
and highlights are blown out from the digital image, the
photographer has control on recovering the image.
3. White balance, Temperature and Tint, are the main tools
for adjusting color in the image. You can fine tune the
RAW image and get a more accurate rendition of the scene.
Con's:
1.RAW files take up a large amount of space, so not many
will fit on a memory card, especially when compared to a
JPEG. Be prepared to invest in many compact / secure data
cards for photography session.
2. You will also need to take an extra step when processing
your image to convert the image from RAW. Each camera manufacturer
Nikon, Canon, Pentax has their own software to do this,
based on the proprietary format in which the original image
was saved.
3.
Q.What can I do with the online imaging site?
A. This new service allows you to organize, share, print,
edit, and archive your photos on our web site. You can create
custom albums and invite all your friends and family from
anywhere in the world to view them online. Order all the
reprints and enlargements that you would like to have, then
simply choose to have them picked-up at the store, or have
them mailed to you or anyone of your choosing.
Q.How do I register for this service?
A. Simply fill out the online registration form and select
your customized password, which will give you exclusive
access to your private images and albums.
Q.How much does this service cost and what do I get?
A. Our service is free. You can upload an unlimited number
of photos for editing, sharing and printing. Your photos
are stored on the site, as long as you log into your account
every 6 months.
Q.How do I share my albums with my family and friends?
A. Click on the “Share & Organize” tab and then “Share
Now”. You will then select which album you want to share.
You then enter the email addresses of the people whom you
want to share the photos with and you have the option of
adding a personalized message. The system will then send
emails inviting those guests to view your photos.
Q.Some of my pictures appear sideways. Is it possible to
flip, edit, or crop?
A. To rotate images click on the “Share & Organize”
tab and then “Organize/Edit”. You will then select the album
which the photos are in. Above your images is a “Show Advanced
Options” link, if you select this you will be able to rotate
left & right, and flip the image. You also have the
option of rotating images, as well as performing additional
edits such as cropping, red eye reduction and a variety
of other alterations, within the editing tools. To access
the editing tools select the “Edit Image” link when view
the medium resolution image by double clicking on the image
in your album.
Q.How do I edit my images with the editing tools?
A. Extensive help on how to crop, adjust brightness, reduce
red-eye, etc. can be found by clicking on the "Need
Help?" button on the lower right side of the editing
tools user interface. To access the edit tools select the
“Edit Image” link when viewing any medium resolution image.
Q.How do I order prints?
A. There are three methods to order prints.
Ordering prints from multiple pages:
1. Go to top right to "Select Images per Page"
in the upper right corner of the screen and select "All"
from the list. All of the images from this event can be
ordered individually by clicking on the box on the top right
of each photo and continue scrolling down throughout the
entire selection.
2. Click "order prints" at the bottom of the screen.
Ordering ALL Prints from multiple pages:
1. Go to top right to "Select Images per Page"
in the upper right corner of the screen and select "All"
from the list. 2. Click "Select all images on this
page" located under the event code, to the left of
the screen. 3. Click "Order Prints" at the bottom
of the screen.
Order prints page by page:
1. Select the images on page first by clicking the box on
the top right of EACH image you would like to purchase.
2. At the bottom of that page, click "Order Prints".
3. To continue your order for page 2, click the "Return
to Album" button
4. Then click on page 2 at the bottom right of the screen
5. Click on the box on the top right of EACH image you would
like to purchase.
6. Click "order prints" at the bottom of the screen
7. Continue page by page until your order is complete.
Q.I have a credit and a coupon code. Can I use both existing
credit and a coupon on the same order?
A. Yes, place your coupon code during
checkout and your total will reflect in shopping cart.
Q. I have a slow (Dial-up) internet
connection at my home. Will Ross Imaging Center upload my
digital cards or disk to my account. If so how much does
this cost?
A. We upload any digital images to
your account for FREE.
